Category Archives: Consumer

10/26- Heart & Soul Open House at New Location

Heart & Soul joyfully invites you to celebrate the opening of their new Community Drop-In Center in Burlingame! Join to learn what’s new, meet their team, have fun, be inspired, and celebrate their San Mateo County Mental Health Peer Support Community!

Free Admission! No advance registration or RSVP is required. All are welcome

Join the OCFA Advocacy Academy

The Advocacy Academy is for individuals with behavioral health challenges and their family members who want to learn skills to be an effective advocate within BHRS and beyond.

Learn the skills to bring your voice to Behavioral Health and Recovery Services committees, particularly to the MHSA Health Equity Initiatives and all other workgroups. Learn to advocate for positive change, social inclusion, consumer and family education and outreach, and much more.

The next training session starts Thursday, February 3 and continues for a total of six consecutive Thursdays (February 3, 10,17, 24, March 3 and 10).

See the flier and application (PDF, Word). Applications are due by January 21, 2022.

For more information, contact the Office of Consumer and Family Affairs at ocfa@smcgov.org or call 800-388-5189. Learn more about the academy.

Become a better advocate

Join the OCFA Advocacy Academy 2021, presented by The Copeland Center for those BHRS clients and family
members who want to make a difference.

The Advocacy Academy is for individuals with behavioral health challenges and their family members who want to learn skills to be effective advocates within BHRS and beyond. Learn the skills to bring your voice to the BHRS
committees, Health Equity Initiatives and all other workgroups. Advocate for positive change,
social inclusion, consumer & family education and outreach, and much more.

Training provided by trainers with Lived Experience from The Copeland Center for Wellness &
Recovery.

Date: Six consecutive Thursdays: February 25, March 4, 11, 18, 25, and April 1.
Time: From 1 to 3:30 PM
Location: On Zoom

For more information or to apply, contact: ocfa@smcgov.org or call Jairo at 650-573-2890.
Stipends will be provided.

Deadline to apply: Wednesday, February 17, 2021 at 5:00 pm

David Lewis Award Nominations

The San Mateo County Mental Health & Substance Abuse Recovery Commission is seeking nominees for its annual David Lewis Award, recognizing outstanding contributions towards recovery. 

This honor is made to the individual or organization that has made an extraordinary difference in the lives of people with substance abuse disorders and the San Mateo County community. Recognition is given for public education or advocacy around alcohol and other drug abuse issues or to address stigma; services to persons with substance abuse disorders; creation of new and innovative programs or community support activities; recognition of fundraising for substance abuse treatment activities or long-term financial support to substance abuse programs; working for new legislation; and compassionate treatment of persons with alcohol and other drug disorders.

Confidentiality of private information is very important. If you are nominating someone who is in recovery, please be sure that they are comfortable revealing their status.

Awards will be presented to honorees at the San Mateo County Mental Health & Substance Abuse Recovery Commission meeting on September 2, 2020. The Deadline for award nominations is August 12, 2020. 

Download instructions and nomination form below:

You May Qualify for Affordable Home Internet

In response to the coronavirus pandemic and its impact on society, multiple Internet Service Providers (ISPs) have made updates to their low-cost internet service programs to ensure individuals and families stay connected to the internet during this challenging time. 

If you are a community organization, school, etc.,  help spread the word about this offer using their digital toolkit.

91% of Clients Satisfied with BHRS Services

Twice a year, in May and November, BHRS administers the Consumer Perception Survey on behalf of the Department of Health Care Services (DHCS) to a sampling of adults, older adults, youth and family members  of youth consumers who receive specialty mental health services.  

The survey questions address the following seven domains: General Satisfaction, Perception of Access, Perception of Cultural Sensitivity, Perception of Participation in Treatment Planning, Perception of Outcomes of Services, Perception of Functioning, and Perception of Social Connectedness.   

Of the 827 consumers and family members who participated in the November 2019 survey, 91% said they were satisfied with the services they received. Read more about the results here.

Youth Center Receives New Certification

After a three-year process, Canyon Oaks Youth Center (COYC) Residential Treatment Facility completed the conversion from a Level 14 Youth Group Home to a Short Term Residential Therapeutic Program (STRTP) and the program received their permanent STRTP License on June 1st.

The committed and experienced team of leaders and staff of COYC have pioneered therapeutic approaches to address the needs of youth who have experienced significant trauma to support their health and recovery and continue to do so. In addition, COYC has been accredited for a period of 3 years by the Commission on Accreditation of Rehabilitation Facilities, International (CARF).  

Youth drawing with chalk on wall

By pursuing and achieving accreditation, COYC has demonstrated that it meets international standards for quality and is committed to pursuing excellence. This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows the organization’s substantial conformance to the CARF standards. 

To  receive a three-Year Accreditation of this caliber, an organization has to put itself through a rigorous peer review process and demonstrate to a team of surveyors during an on-site visit that its programs and services are of the highest quality, measurable, and accountable. 

Read the full article in the latest edition of the BHRS newsletter, “Wellness Matters“, here.

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