Category Archives: Crisis Response

Coping Strategies for COVID-19

BHRS Director Scott Gilman discusses coping strategies in this video. Please see the downloadable flyer below the video and share with those that may find this helpful! 

Click on your preferred language to view the PDF:
English | Spanish | Chinese (simplified) | Chinese (traditional) | Tagalog | Russian

County Health Officer’s March 23 Statement: COVID-19

See the San Mateo County Health Officer, Dr. Scott Morrow’s most recent statement on COVID-19 posted on March 23, which provides a better understanding of where we find ourselves today, and the critical need for everyone to shelter in place.

You can also read his previous statements from 3/16/20, 3/10/20, 3/5/20, and 2/27/20 here: https://www.smchealth.org/post/health-officer-statements.

Get the latest San Mateo County Health COVID-19 news and information at www.smchealth.org/coronavirus.

Protecting Yourself from COVID-19

Information and Updates on Coronavirus (COVID-19)

San Mateo County Health is working closely with the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC) to respond to novel coronavirus and its potential impacts on the Bay Area. Visit https://www.smchealth.org/coronavirus for information and updates.

Call 2-1-1 for Non-Medical, Non-Emergency Questions About Coronavirus.

2-1-1 is a confidential service accessible 24 hours a day, seven days a week in 180 languages. Callers can get answers to questions about how residents, schools and businesses should prepare for COVID-19, as well as ways to prevent the spread of the virus.

An Inside Look: StarVista Crisis Center Hotline

One of San Mateo County’s most used suicide prevention resources, and part of  StarVista’s Crisis Intervention & Suicide Prevention Center, is a suicide crisis hotline that operates 24-hour-a-day, 365 days per year.

Call center staff field calls from county residents in emotional distress, dealing with depression, experiencing feelings of being overwhelmed, anxiety and those having thoughts of suicide. 

More than 11,000 calls were answered last year alone, an amazing accomplishment considering that the call center is comprised of a single desk staffed by just one person per shift who juggles multiple call.

In the most recent issue of the BHRS newsletter, “Wellness Matters”, a call center counselor shares an inside look into the crisis counseling experience as well as his own story of recovery. You can find that article by clicking here.

StarVista Crisis Center Looking for Volunteers

StarVista Crisis Center
If you’re looking to help others and give back to the community, StarVista has the perfect opportunity for you. The StarVista Crisis Center is looking for volunteers who will talk with individuals in need of counseling through their crisis line. As a volunteer, you will receive comprehensive training, 4 hours/week of hands-on experience, a flexible schedule, letters of recommendation and much more.

Volunteers for the Crisis Line must be at least 21 years old. For those who are under 21 years old and want to volunteer, there are positions as a Teen Chat Volunteer for youth ages 14-17, and a Teen Chat Supervisor Volunteer for adults ages 18-20.

The next training is Jan. 15th, 2019.

If interested, contact the Crisis Center Volunteer Coordinator at: (650) 579-0359 ext. 13 or karina.chapa@star-vista.org.

Check out the Crisis Center volunteer flyer.

Suicide Prevention: Continuing the Conversation

Know the Signs - Facebook ImageMany fans and followers of Kate Spade and Anthony Bourdain are still in shock this week, mourning their unexpected deaths. Suicide among such well-known, talented, and apparently successful individuals reminds us that public personas often conceal personal struggles. Although most people who die by suicide are not famous, they too may be masking their despair, feelings of inadequacy, or hopelessness. Additionally, their relationship problems, financial concerns, or health issues may contribute to feeling overwhelmed.

For anyone struggling- – trained, compassionate people are ready to listen to you:

Call anytime: 1-800-273-8255 or text to 741741. [En Espanol: 888-628-9454]

At the same time, these well-publicized deaths are motivating many individuals to begin to reveal their own struggles to their friends—on social media and in personal conversations. These are essential steps to help overcome the isolation that often accompanies suicidal feelings and such revelations can be responded to with compassion and understanding.

BHRS encourages you to reach out to any of your friends, family and co-workers who may be having difficulty coping. Visit www.suicideispreventable.org to know the signs, find the words to start a conversation with someone you are concerned about, and to find resources you can reach out to for help and support. Check the Each Mind Matters “Say This Not That” tip sheet for more advice. Pain isn’t always obvious:  know the signs, find the words and reach out.

For more information and additional resources, visit www.smchealth.org/suicide-prevention.

Suicide is preventable. 24/7 Crisis Resources

Our thoughts go out to anyone impacted by the deaths of fashion icon Kate Spade and celebrity chef Anthony Bourdain. A recent report by the Centers for Disease Control and Prevention shows a steady increase in suicide rates throughout the US since 1999.

If you are experiencing suicidal thoughts, or are concerned about a loved one who might be, you are not alone. Help is available right now:

Crisis Resources

In the News: Emergency Preparedness and Transgender Day of Remembrance

Emergency Preparedness

BHRS Mental Health Program Specialist, Betty Ortiz-Gallardo, and Health System Emergency Preparedness Manager, Shruti Dhapodkar, recently sat down with Pen Voice to discuss San Mateo County’s response to the North Bay Wildfires and the county’s own emergency preparedness program. Check out the video above for more.

 

Remembrance and Resilience in the Transgender Community

SMDJ TDOR article

On July 16, The San Mateo County Pride Center  hosted a Transgender Day of Remembrance vigil to honor the 25 people whose lives were taken by anti-transgender violence, in this year alone. Statistics show that transgender people also face higher rates of suicidal ideation, homelessness, substance abuse, isolation, discrimination, job insecurity and violence.

“We’re not just mourning the lives that have been lost, but really coming together and saying, ‘we are a resilient community,'” said ODE director, Jei Africa. Check out this article in The San Mateo Daily Journal for more.

 

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