Category Archives: Support Services

Serenity House CRT Program Reopens

We are pleased to announce that the Serenity House Crisis Residential Treatment (CRT) program opened on Monday, October 3!

Serenity House is a 13-bed CRT program serving adults age 18+ with a diagnosis of mental illness, including those with co-occurring substance use disorders. In partnership with San Mateo County, the CRT will provide care to individuals aged 18 and above, 24-hours a day, 7 days per week.

The CRT will help people find relief from distress, maintain stability, and emphasize choice-making skills and harm-reduction techniques. Prior to arriving at the program, all referrals should call 650-539-0340 to access services.

Referrals may be generated through self-referral, local law enforcement, emergency responders, or being diverted from psychiatric emergency departments.

Learn more here.

12/21- Heart & Soul Holiday Open House

Join Heart & Soul in celebrating the holiday season! Learn about their programs, meet their team member, and gather in community. Their holiday open house is Wednesday, December 21st from 3pm to 6pm at 1633 Old Bayshore Hwy, Suite 258, Burlingame.

Heart & Soul is also offering an in-person Holiday Wellness Project: 2023 Vision Boards. How will you nurture your wellness in 2023? Vision boards are creative tools to hep you focus your awareness and intentions for the new year. Materials will be provided to create a 15 x 11 inch Vision Board. An image bank of hundreds of clippings, quotes and pictures will be available for you to use in your collage. If you have favorite imagery or meaningful wording to incorporate in your Vision Board, bring them with you!

For more info visit or email

Stay Well During the Holidays with a WRAP Plan

Join Voices of Recovery for “WRAP Around the Holidays,” and together you can develop a plan to stay well during the holidays, before a crisis begins. Developing a Wellness, Recovery, Action, Plan (WRAP) can help:

  • Improve your quality of life
  • Decrease and prevent intrusive or troubling feelings and behaviors
  • Increase personal empowerment
  • Strengthen the recovery process
  • Assist in achieving life goals and dreams

Sessions will be held Tuesday & Thursdays, 6-8 PM starting on November 16. See their flyer for details. Learn more about WRAP at Voice of Recovery.

LGBTQ+ Grief Support Group Available

San Mateo County Pride Center and Mission Hospice are co-sponsoring a free 8-week online group to support members of the LGBTQ+ community who have experience losing a loved one. It is here you can share with others who understand your perspective, and help you cope with loss.

To register please contact Andrew at 650.445.0515 or or Verna at 650.644.1632 or

feelING anxious, angry, sad, or overwhelmed?

Everyone reacts differently to stressful situations like #COVID19. You may feel anxious, angry, sad, or overwhelmed. If you or a loved one feels overwhelmed, get support 24/7 by calling or texting 1-800-985-5990. Find more mental health resources here:

Todos reaccionan diferente a situaciones estresantes como #COVID19. Puede sentirse ansioso, enojado, o triste. Si ud. o un ser querido se siente abrumado, reciba apoyo las 24/7, llame/envíe un texto: 1-800-985-5990. Más recursos:

Recovery Month: Help is Available

National Recovery Month highlights that recovery works, treatment is effective, and people can and do recover.  

We know that each recovery journey is unique—there are numerous treatment options and recovery pathways available to those dealing with substance use and/or mental health disorders in San Mateo County.

Learn how you can support someone who has who is struggling with alcohol or drugs and the types of treatment options available.   

Call the Behavioral Health and Recovery Services Access Call Center at 1(800) 686-0101 (or for hearing impaired, dial 711). For more information or visit 

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