The Office of Diversity and Equity Offers New Community Resources!

The Office of Diversity and Equity (ODE) created a We Welcome All poster and Cultural Humility Group Agreements poster for the community to practice cultural humility, advance equity, and build inclusion in their home space, business space, work space, community space, etc. 

We Welcome All Poster

The We Welcome All Poster was designed to show the Office of Diversity and Equity’s solidarity with San Mateo County’s diverse community. Regardless of race, ethnicity, citizen status, sexual orientation and gender identity, ODE celebrates and values diversity. We invite everyone to celebrate and value diversity with us. 

The varying languages on the bottom half of the poster represent San Mateo County’s 5 threshold languages: English, Chinese, Spanish, Russian, and Tagalog, as well as the county’s 5 emerging languages: Arabic, Burmese, Portuguese, Samoan, and Tongan. 

People with the We Welcome All poster are encouraged to post them near the front entrance of their buildings where visitors and passer-bys are able to see them.

Cultural Humility Group Agreements 

Cultural HumilityGroup Agreements.png

Bring these Group Agreements to your next meeting to ensure all attendees are practicing cultural humility while speaking, listening, and engaging. 

They exist to help us be more aware of our own biases and prejudices as well as to challenge others’. They are a reminder that cultural humility is an everyday, lifelong process that requires bravery, empathy, and open and respectful crucial conversations. 

Using “Oops” and “Ouch” 

The “Oops” and “Ouch” method was developed to create a safe space for crucial conversations. If you say something that you subsequently wish to take back, you are encouraged to say “oops”. If you feel hurt, offended, or negatively impacted by something someone else says or does, you are encouraged to say “ouch”. If necessary, there can be further dialogue about this exchange during or after the meeting. 

The Office of Diversity and Equity provides practical tools for advancing health equity at work, home, and in the community. 

To learn about ODE’s other resources visit ODE’s publications page here

To pick up some posters or have the posters PONY’ed to you, please email Kristie Lui at

 If you would prefer to print the information on a single page, you can download the files on our ODE resource page