Author Archives: Audrey Davis

BHRS Director’s Newsletter – February 2024

Please see the latest issue of the Director’s Newsletter from BHRS Director, Dr. Jei Africa. 

Topics include: 

  • Behavioral Health Bridge Housing Grant
  • Mental Health Services Act Impact on Housing
  • Housing Programs Spotlight: Healthcare for the Homeless (HCH) and Homeless Engagement Assessment and Linkage (HEAL)
  • Diary in the Field: IMAT Expands Outreach to Navigation Center
  • Healthcare for the Homeless/Farmworker Team: Needs Assessment Provides Insights for Practitioners to Consider

Past issues can be found here.

New Digital Mental Health Support For California Youth, Young Adults and Families Now Available 

The California Department of Health Care Services (DHCS) has launched new digital mental health support for youth, young adults and families. The two easy-to-use web-and app-based platforms, BrightLife Kids and Soluna, offer free, safe and confidential support for those living in California. No insurance is required.  

BrightLife Kids offers behavioral health coaching for parents, caregivers and kids 0-12 with customized support varying for each age group. Dedicated coaches communicate directly with you and your child to provide expert behavioral health guidance and on-demand resources anytime and from anywhere. Parents and caregivers can use BrightLife Kids for peer support and expert advice on how to handle behavioral challenges while teaching problem-solving and communication. Kids can utilize resources and coaching that teach them how to manage worries, express big feelings and navigate confusing social situations.  

13–25-year-olds can access Soluna to chat 1:1 with a professional coach, use interactive tools to destress, explore quizzes or videos and participate in safe, moderated community forums. The app offers support wherever you may be in your journey and is designed to be a space where you can be authentically you. A smart phone is not necessary to receive support. Soluna offers over-the-phone coaching in 19 languages that can be accessed at their website. Additionally, the Soluna app or website can help users search for local services.  

BrightLife Kids is available for download on IOS devices in the Apple App Store and will be available for Android devices in mid-2024; it is also available online at CalHOPE. Soluna is available for both IOS and Android devices in the Apple App Store and Google Play Store. If you are in crisis and looking for urgent support, call 988 or the San Mateo County Crisis Line at 1-650-579-0350 or Text “BAY” to 741741.  

BHRS Director’s Newsletter – January 2024

Please see the latest issue of the Director’s Newsletter from BHRS Director, Dr. Jei Africa. 

Topics include:

  • Welcome from Dr. Jei Africa
  • Highlights Since March 2023
  • Thank You, BHRS
  • Program Spotlight: 27 Years of Prenatal to Three  

Past issues can be found here.

Celebrating Women In County Government Award Recipients

December 11, 2023 was the Women in County Government’s 33rd Annual Holiday Charity & Appreciation Luncheon, which recognized accomplished women employed by San Mateo County. The event honored women who have demonstrated success through their commitment in the areas of Public Service: The Extra Mile, Self- Development Champion and Rookie of the Year. BHRS celebrated two award recipients of our very own, Ziomara Ochoa Rodriguez and Sandy Torres, and the nomination of Linda Hildreth (Self-Development Champion), Valerie Nolan (Public Service: The Extra Mile), and Maty Brito (Public Service: The Extra Mile). Read about each award and the recipient below.

Public Service: The Extra Mile – Sandy Torres 

The winner of this award exemplifies excellent service. She demonstrates reliability, communicates constructively, listens actively, and functions as an active participant. She is fully engaged in the work of the unit, department, and/or organization. She shares knowledge, information, and experience willingly and openly. She continually cooperates and exhibits flexibility. She manages to change with ease and demonstrates commitment to the highest quality of service, through her vocation or avocations. She creates solutions and opportunities where others may see obstacles and challenges. She consistently treats others with courtesy and consideration.  

Sandy Torres, Mental Health Counselor for BHRS Assisted Outpatient Treatment joined BHRS (AOT) over one year ago. She has years of experience providing crisis intervention in San Francisco. Upon arrival, Sandy was ready to help the SMC community immediately. Her team works with severely mentally ill clients who require a connection to services. The position she works in requires staff to evaluate referrals to see if they meet the state-mandated criteria and to refer the eligible candidates to a particular FSP service. 

Sandy goes above and beyond for each person referred to our team as well as for the families involved, regardless of eligibility. She ensures that each person gets the services they need. Sandy has worked hard to build rapport with desperate family members, giving them a place to express their concerns and frustrations. She also builds rapport with the clients, who have historically struggled to connect with other providers. Sandy will help clients get into shelters, get their medications and find proper treatment. She supports them at court and advocates for clients to other agencies. She meets her clients at homeless encampments, shelters, and in their homes. When clients are released from custody, she transports them to report to parole in San Jose, helps them find their belongings, and connects them to shelter. Each client she sees gets her time, attention, and utmost care.  

Sandy is also part of the Crisis Response Team. After the mass shooting in HMB, Sandy offered her counseling and language services to the survivors and their families. They felt safe talking with her and asking for support with their needs. The children also were happy to see her and would run to hug her when she arrived for the day. Even though our involvement with the survivors was scheduled for two weeks, Sandy stayed connected to the families. For months, she followed up with families to ensure they felt supported and to provide any linkage to services they needed. This included helping with legal services, housing services, food and clothing, and mental healthcare. 

While working in the field, Sandy has made many connections with providers and first responders. They feel comfortable calling her for help with members of the community. Due to her calming demeanor and knowledge of the system, she was asked to present regularly at The Community Alliance to Revitalize Our Neighborhoods (CARON) for the Sheriff’s Office. LifeMoves counselors bring her to help with outreach for their unhoused clients and she works closely with other BHRS providers to get clients connected to higher levels of care. Sandy is always willing to help and go the extra mile for each client. She is supportive to her team and to the larger BHRS system.  

Development Champion – Ziomara Ochoa Rodriguez 

This award is given to an individual who is distinguished by personal and professional development. As a result, she has helped others to shape a brighter future. She has taken on additional responsibility and has conquered it with style and enthusiasm. She is reliable, knowledgeable, and eager. She has demonstrated her desire and ability to reach, support, connect, and develop others. She is a friend and a tutor who fosters a greater understanding of self and is a trusted and supportive guide to others.  

Ziomara Ochoa Rodriguez, LMFT, is recognized for the Development Champion category for her outstanding role as the Deputy Director of Child and Youth Service for BHRS. Ziomara is a bilingual and bicultural Latina with over 25 years of experience in the mental health field, with the last 20 years at BHRS. Ziomara is the only Latin X woman to serve on the BHRS Executive Team, where she serves as both a role model and mentor, helping pave the way for young women who will come behind her.  

Ziomara has been an integral part of BHRS’s equity work for many years. Ziomara obtained the 2022 BHRS Employee Equity Award for these and other remarks. One example is her taking a leadership role in BHRS, participating in a trauma-informed system of care approach to support staff dealing with multiple layers of trauma experiences by clients, families, and the larger community, and increasing overall staffing in clinics with the highest needs and in marginalized communities. Ziomara is also a strong collaborator, building and fostering relationships with many community partners representing the BHRS Youth System of Care. This grant aimed to build schools’ capacity to provide evidence-based early intervention programs, specifically targeting the mental wellness of children, youth, and families, particularly vulnerable communities. Ziomara has lifted coastal communities by supporting program development and expansion at Puente del Sol, and ALAS, specifically bringing services to the coast’s Latin X community, including farmworkers and the undocumented.  

During COVID, she realized these communities were missed in the campaign to educate the public about protection from COVID. She immediately organized County and community representatives, respected by the Latin X community, and held the first COVID Facebook Live event that became a model for public education campaigns. If the pandemic and CZU fires weren’t enough, Ziomara was stellar in her support of the coast, and especially the schools and the youth, during the Half Moon Bay shooting incident, where she provided her staff in direct support of coastal schools, community disaster centers, and throughout the coast to assure youth and families emotions and feelings around this tragic event were cared for.  

This last September, the organization National Hispanic and Latino Executive Leadership and Fellowship Program recognized her by bestowing their Impact Award. It was awarded to Ziomara because she has infused meaning into her work with the Latino communities for health equity and as an active mentor as Ziomara mentors subsequent leadership class participants. Her strength, excellent communication, and attention to detail have helped to embrace the goals and work of the youth leadership. Therefore, Ziomara deserves to be recognized for her hard work and dedication to improving the health and well-being for all. 

Rookie of the Year – Aimee Salazar 

“Super”-Visorial Legislative Service – Juda Tolmasoff 

Nominees: 

Rookie of the Year – Tamarra Jones, Deandra Lee, Sarah O’Rourke 

Self-Development Champion – Zhanna Abuel, Dr. Patricia Erwin, Linda Hildreth, Sandra Ma, Kristie Silva, Camelot Thompson, Gina Wilson 

Public Service: The Extra Mile – Maty Brito, Rumika Chaudhry, Virginia Di-Paola, Megan Gosch, Carlye Hatwood, Valerie Nolan, Hillary O’Connor, Jordy Pascual, Nanette Pantaleon, Veronica Robles, Carolina Salinas, Rakhi Singh, Faiza Steele, Stacey Stevenson, Dr. Mithu Tharayil, Linda Wolin, Tanya Yavari 

Congratulations to all recipients and nominees! 

How to Prepare for the Winter Storm Season

The National Weather Service has forecast above-normal precipitation in the Bay Area this winter, a reminder to check (or build) your emergency kit and review (or create) your evacuation plan. 

“The time to prepare is now, not when the waters are rising and the winds are blowing,” said Shruti Dhapodkar, director of the County’s Department of Emergency Management. 

“We know it can feel a bit overwhelming – yet another to-do list during the holiday season,” Dhapodkar said. “To make it a bit easier, we’ve created a simple step-by-step guide. It’s not much more complicated than figuring out what you would need if you and your family decided to hunker down at home for a few days.” 

Sign up for SMC Alert
SMC Alert is San Mateo County’s primary alert and warning system that can contact you by text, email or phone. Alerts may include life safety, fire, weather, accidents involving utilities or roadways or disaster notifications. Some cities or agencies operate their own alert systems. Search “emergency alerts (with your city or area).” 

Check or build your emergency kit. 
Keep flashlights, extra batteries and extra blankets handy, as well as a can opener, medicine, first aid supplies and a fire extinguisher. Also, stock up on nonperishable foods, such as dry cereal, nuts and protein bars. Try to stockpile at least one gallon of water per person a day for three days. 

Ready.gov abounds with information in multiple languages, with tips on creating low-cost kits. 

Know your zone and make an evacuation plan. 
Public safety agencies throughout San Mateo County use Genasys (formerly known as Zonehaven) to communicate areas that are being evacuated due to fire or other emergencies. 

Areas of the county are assigned a specific short code – a zone. All residents can enter an address to find their zone. These zones will be pushed out via emergency alerts, County social media platforms and the news media in the event of evacuation orders or other emergencies. 

Steps you can take to prepare your home. 
Before the rain starts falling, clean out gutters and downspouts. Turn off automatic watering systems. 

If you live in a multi-family building, have a plan for how to evacuate and where to meet your loved ones.  Learn your building’s layout and evacuation plan — most buildings post an evacuation plan in common areas that lead you to safety. Get to know multiple escape routes in case the closest one is blocked in an emergency. 

If the power goes out, never heat your home with a camp stove, oven or charcoal-burning device. 

Additional Information: 
When filled and stacked correctly, sandbags can redirect a low flow of coursing water away from your home, garage or garden. Various local agencies offer a limited number of free sandbags. Some offer free bags and sand and require you to fill it yourself. 

County residents in unincorporated areas may pick up pre-made sandbags (limit 15) free of charge. Find out where to pick up sandbags, both in unincorporated areas and cities. To find out if you live in an unincorporated area, enter you address in the “Find Your District” search function. 

11/12-11/18 – United Against Hate Week

United Against Hate Week in San Mateo County is coming up! 

On November 14, Supervisor Pine and Supervisor Canepa will present a Proclamation to the Board of Supervisors to proclaim November 12-18, 2023 as United Against Hate Week. Created as a response to white supremacist rallies in Berkeley and San Francisco in 2017, United Against Hate Week is a call for local civic action to stop hate and implicit biases that are a dangerous threat to the safety and civility of our communities.  

By participating, the County of San Mateo wants to assure its residents and visitors that our community welcomes and celebrates diversity and inclusion. We, as a community, reject hatred, prejudice, racism, sexism, bigotry, bullying, or violence in any matter toward any individual regardless of race, ethnicity, disability, gender identity, sexual orientation, religion, socioeconomic status, immigration status or country of origin. Let’s stand together in solidarity and ensure the message is clear – we reject hate of any kind and believe that building a safer and more equitable world starts by working together – working united. We value all residents!   

Participate in the following key events to honor United Against Hate Week:  

November 12: Please join the movement by displaying the “San Mateo County Stands United Against Hate” poster within your work, school, or any other location throughout the county. Take this small but mighty action to help spread the word and stand united within our community. 

November 14: You are invited to join in a Unity Walk on Tuesday, November 14th @ 4pm (approximately 15 minute walk around County campus) to show our commitment to inclusion, equity and diversity – Standing United Against Hate! The walk will be ADA-accessible and sponsored by the Board of Supervisors and County Executive Offices (see flyer for details). 

To learn about more events happening around San Mateo County, as well as access resources like “United Against Hate” posters and coloring pages, please visit our webpage here.  

Fill out the “I Stand United Against Hate Because:” flyer attached and send a photo to ImmigrantServices@smcgov.org for a change to be featured on their social media.  

For information on how to respond to hate, click here

12/7 – MHA Friendship Center Holiday Party

The Mental Health Association of San Mateo County Friendship Center invites you to their Holiday Party on December 7 in Burlingame! The MHA Friendship Center is a safe and inclusive environment for adults with mental illness. The Center conducts community-based activities and events that provide a sense of belonging and, for many, an extended and caring family. The annual Holiday event is a special occasion for our community to come together, so please invite your family and friends! There will be a catered meal, music, dancing, raffle, photo booth, and gifts for all in attendance, so please RSVP accordingly. We hope you can join us!

Date: Thursday, December 7, 11am – 2pm 

Location: Burlingame Community Center (Sequoia Room), 850 Burlingame Ave. Burlingame, CA 94010 

RSVP Requested: 650.722.7385 or doralye@mhasmc.org 

For more information about the Mental Health Association of San Mateo County and the Friendship Center, click here.

Housing Heroes Event Honors Community Members and Partners

There were lots of smiles, hugs, and shout-outs at last week’s 16th annual Housing Heroes event! It was a full house at the Redwood Shores Library and Supervisor Warren Slocum said it was the largest crowd there’s ever been! Speakers and recipients discussed the importance of stable housing for maintaining emotional and overall health and emphasized housing as being a cornerstone in the process of recovery. Award recipients included community partners who have shown exceptional leadership in providing and maintaining housing for community members. For many, these efforts were especially significant this past year given the devastating impact of the tragic shootings and winter storms on the coast. We got to hear from community members who expressed gratitude and appreciation for the meaningful, life-changing services and connections that the San Mateo community has provided and fostered. Shoutout to BHRS’s very own Mariana Rocha, Kelsey Dattilo, Lee Harrison and the many others who were involved in making this event a success! 

2023 award recipients:  

  1. Half Moon Bay Landlords: Sydney-Billig Tyler- Parker, Rod Chittenden, David Cresson, Kathy Caloca, Paul Rogerville, Ralph Ely, Paula Bennett, Jim and Cynthya Wilkinson 
  2. Judith Guerrero – Coastside Hope Executive Director 
  3. Marina Hernandez– Client Services Director at Pacifica Resource Center 
  4. Honorable Carole Groom – Housing Leadership Award 
  5. Navigation Center: Including LifeMoves, Human Services Agency, Board of Supervisors and County Executive 
  6. Jeffery Edgerton – Bridges to Wellness Care Navigator 
  7. Corina Rodriguez & Puente Community Development Team 
  8. EverWell Health System – Enhanced Board and Care 

NAMIWalks Event Recap

Here’s a look at the NAMIWalks event from this past Saturday, October 14, at Seal Point Park! Can you find yourself (or your dog) in the photos 😊? NAMIWalks goal is to promote awareness of mental health and reduce stigma, to build community and let people know they are not alone, and to raise funds for their mission to provide free mental health advocacy, education, and support. We were there to support our communities and had two resource tables: ODE and OCFA! This year’s Walk had over 620 participants and raised $239,725, exceeding the goal by nearly $40,000! Even though the event has passed, you can still donate to NAMI through our BHRS team page and support NAMI’s mission of achieving “Mental Health for All”. Here are three of their suggestions on how to put the “Fun” in Fundraising (complete list attached):

11. Collect loose change! You won’t believe how quickly it can add up. Check your car, purse, etc. Or start filling a 16 oz. water bottle with dimes. When it’s full, you’ve raised $100! 

26. Cookie Tasting: Invite your friends and family to a cookie tasting party where everyone brings their favorite cookie. Charge an entrance fee and provide a prize to the favorite recipe. Serve milk and hot cocoa to complement the treats! 

30. Pet Birthday Party: Similar to a birthday fundraiser for yourself, you can host an online birthday fundraiser for your pet. Or take it up a notch and host an in-person party and ask for donations in lieu of gifts! 

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