Author Archives: Behavioral Health and Recovery Services

StarVista Crisis Center Looking for Volunteers

StarVista Crisis Center
If you’re looking to help others and give back to the community, StarVista has the perfect opportunity for you. The StarVista Crisis Center is looking for volunteers who will talk with individuals in need of counseling through their crisis line. As a volunteer, you will receive comprehensive training, 4 hours/week of hands-on experience, a flexible schedule, letters of recommendation and much more.

Volunteers for the Crisis Line must be at least 21 years old. For those who are under 21 years old and want to volunteer, there are positions as a Teen Chat Volunteer for youth ages 14-17, and a Teen Chat Supervisor Volunteer for adults ages 18-20.

The next training is Jan. 15th, 2019.

If interested, contact the Crisis Center Volunteer Coordinator at: (650) 579-0359 ext. 13 or

Check out the Crisis Center volunteer flyer.

San Mateo County Residents Can Now Text 911 in an Emergency


San Mateo County has enabled 911 texting as an option for people in an emergency. Every law enforcement and fire agency dispatch center is now equipped to receive and respond to mobile phone 911 text messages. While this Text-to-911 program brings greater accessibility to people in emergency situations, Police and fire officials emphasize calling 911 is still the preferred way to get help during an emergency. But if calling is not an option, then send a text to 911.

San Mateo police offered the following tips for texting 911.

  • Always provide the exact location of the emergency
  • Text messages should be brief and easy to understand
  • Do not use abbreviations, emojis or slang
  • Remember that the ability to send/receive images and videos is limited and often dependent on the cellular provider
  • Texts can only be received in English at this time  –  this service will be available in additional languages in the near future in San Mateo County

It’s also important to note that phones or devices must be on a text or data plan, be text capable, and have their location services enabled to send a text message to 911.

Read the full Mercury News article here.

Job Opportunities at the Felton Institute

Program Manager

This Program Manager opportunity at the Felton Institute is responsible for the overall program and clinical operations of the Felton Early Psychosis program (formerly Prevention and Recovery in Early Psychosis – PREP) site, monitoring client services, maintaining compliance with quality assurance standards and managing personnel. Local travel between agency sites as well as direct service provision to a small number of clients is expected. This position reports to the Associate Director.

See Full Job Description Here


Clinical Team Leader

This Clinical Team Leader opportunity at the Felton Institute is a leadership position responsible for the implementation of coordinated specialty care model program and coordinates team activities, monitors quality assurance and supports fidelity monitoring of Felton’s early psychosis program model (formerly Prevention and Recovery in Early Psychosis – PREP). Local travel between agency sites as well as direct service provision to program participants is expected. This position reports to the Director of Programs.

See Full Job Description Here


Send Resumes to Bruce Adams, Director of Programs, at

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